Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can find under find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

General terms and conditions of the small business owner Andreas Böhler Design


Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can find under find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

General terms and conditions of the small business owner Andreas Böhler Design

§1 Validity towards entrepreneurs and definition of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer
in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither
can be attributed to their commercial or independent professional activity (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders via our internet shop

(2) If the contract is concluded, the contract comes with

Andreas Boehler
Andreas Böhler Design
Am Mühlbach 14
D-79114 Freiburg
Registration number
Registration court Andreas Böhler


(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer gives a for
him a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following rules apply:
The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods

2) Confirm by clicking the "Order" button

3) Checking the information in the shopping cart

4) Click on the "Checkout" button

5) Registration in the internet shop after registration and entering the registration details (e-mail address and password).

6) Another check or correction of the respective entered data.

7) Binding dispatch of the order by clicking the button "order for a fee" or "buy"

Before submitting the binding order, the consumer can press the "Back" button in the Internet browser he is using
Checking his details get back to the website on which the customer's details are recorded and correct input errors or by closing the
Cancel the order process with your Internet browser.
We immediately confirm receipt of the order by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the text of the contract for orders via our internet shop: We will send you the order data and our terms and conditions via
Email too. You can also view the terms and conditions at any time at

For security reasons, your order details are no longer accessible via the Internet.

§3 prices, shipping costs, payment, due date

(1) The prices indicated include the statutory sales tax and other price components. Any shipping costs will be added.

(2) The consumer has the option of paying by
Payment in advance,

Cash on delivery,


Credit card(
American Express


(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after the conclusion of the contract.
If we deliver cash on delivery, the purchase price claim becomes due upon receipt of the goods.


§4 delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately.
The delivery takes place here at the latest within 14 working days.
In the case of payment in advance, the delivery period begins the day after
Payment order to the bank commissioned with the transfer and for all other payment methods to run on the day after the conclusion of the contract.
If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the
In the case of mail order purchases, the sold item is only transferred to the buyer when the item is handed over to the buyer.

§5 retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

§6 right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for the purpose of
which can predominantly neither be attributed to their commercial nor their independent professional activity:

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you,
who is not the carrier who has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

Andreas Boehler
Andreas Böhler Design
Am Mühlbach 14
D-79114 Freiburg

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision,
to revoke this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we will give you all payments that we have received from you, including the
Delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than
have chosen the cheapest standard delivery offered by us), immediately and at the latest within fourteen days
to be repaid from the day on which we received notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used for the original transaction,
unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that
that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case no later than fourteen days from the day on which you informed us about the
Informing the cancellation of this contract, sending it back to us or handing it over. The deadline is met
if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation



§7 withdrawal form

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

At :
Andreas Boehler
Andreas Böhler Design
Am Mühlbach 14
D-79114 Freiburg

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)


Ordered on (*) / received on (*)


Name of the consumer (s)


Address of the consumer (s)


Signature of the consumer (s) (only when notified on paper)




(*) Delete where inapplicable.

§8 warranty

The statutory warranty regulations apply.

§9 contract language

As contract language german will be available exclusively.


§10 customer service

Our customer service for questions, complaints and complaints is available on weekdays from
7:30 p.m. to
8:00 p.m. under

Phone: +4916097627519
Fax: +4916097627519

to disposal.


§11 contractual conditions

The following terms and conditions regulate the relationship between the client and "Andreas Böhler Design", hereinafter referred to as "FROM" called. They are an integral part of every order. Deviations from these conditions must be made in writing.

§12 services

FROM provides the following services in the field of visual communication (corporate, print and web design): order preparation and planning, conception and drafts, detailed design and execution, implementation and production monitoring, film production, photography, post-processing.

For other services in the field, web programming, photography, copywriting and editing, works FROM. together with selected specialists.

§13 confidentiality

FROM undertakes to carry out the tasks assigned to it carefully and responsibly. Information entrusted to or prepared for the client will be treated confidentially.

§14 Copyright

The copyrights to all works created by the AB (concepts, drafts, etc.) belong in principle FROM. From this principle it follows, among other things, that the client without the consent of FROM is not entitled to make changes to the work concerned - in particular to the design. The idea and design remain the intellectual property of just like that.

§15. Scope of use

The extent of the permitted use of the by the graphic studio FROM created works result from the order description or the offer. The from FROM Works created, order documents or parts thereof that are handed over to the client may only be used within the framework of the agreed order. Unless otherwise agreed, the use of content, time and geography by the client refers to the one-off use of the created product. For any use outside of the contractual purpose, the client has the permission of FROM to be obtained and to be compensated accordingly.

§16. Warranty for services

When editing, adapting or redesigning works (design work, photos, texts, electronic data, etc.) that are delivered by the customer, goes FROM It is assumed that the authorization for such uses is given and that no third party rights are violated.

§17. Storage obligation

Andreas Böhler Design keeps the order documents and especially the digital data for at least one year after completion of the order. In addition, it is exempt from further storage unless otherwise stated in writing. For extensive work, the storage media from FROM will be charged proportionally.

§18. Publication of data and originals

The electronic data and originals basically belong to the graphics studio FROM and are only made available to the customer for the agreed use.

§19. Specimen copies

Of all works produced (including reprints), Andreas Böhler Design is to be provided with 10 perfect documents without being asked, or 5 copies for books or other valuable items. Andreas Böhler Design has the right to use this evidence as proof of his work and to publish it.

§20. Job briefing

The first meeting (establishment of contact, offer conversation) for a design order is free of charge and non-binding for both parties.

§21. deals

The cost estimate based on approximate information is considered a non-binding guide offer. Additional services not mentioned in the offer will be charged additionally. Additional effort due to poor quality templates or image data, author corrections (subsequent text changes, image changes, additional texts, additions, etc.) are not included in the price offered and will be charged according to the effort. For unlimited offers from FROM the fixed price expires after 60 days. Prices from FROM relate exclusively to the design, but not to the cost of printing. These are shown separately.

§22. Third party services and invoices

External work will be specified and charged by the respective company in a separate offer. The customer is liable for the invoices of the printer and other service providers. FROM acts exclusively as an agent and advisor and always on behalf of the customer. The billing address is the customer's address. Invoices from third parties must be sent in duplicate to Andreas Böhler Design. be delivered.

§23. billing

The amounts listed on the offer are net amounts in Swiss francs. The invoices are payable within 30 days of the invoice date, unless otherwise noted. If it takes a long time to complete the order FROM Right to reasonable payments on account.

§24. Order placement

The order can be placed verbally, in writing by fax, email or letter and automatically assumes that these general terms and conditions have been read and fully accepted.

§25. Basically for orders

The individual order relates to a single work. There are no further obligations after completion of the order. The standing order is contractually regulated and is mainly used for overall concepts or campaigns. It regulates the scope in terms of content, time and geographic scope as well as the budget.

§26. Author corrections

Author corrections are additional services caused by the customer and not offered. The data or documents and templates supplied are incorrect or not in accordance with the offer. A design order usually contains two to three suggestions, unless otherwise agreed in the offer. The necessary additions to the selected proposal are included in the cost estimate. Changes beyond this are treated as author's corrections.

§27. Good for printing

The client is obliged to check the control documents sent to him for errors prior to final production and to sign them with the “good for printing” and any correction information and return them within the specified period. The OK can also take place via e-mail.

§28. Billing phases

In principle, each phase of the order according to the offer is entitled to a fee for itself or the entire order as a whole. If an order placed is reduced or canceled, the graphic studio has FROM a claim to that part of the fee, the services of which have been completed or started. In addition, the customer must bear the costs incurred or advance payments by third parties in full.

§29. Commissions

FROM is entitled to make use of any brokerage commissions, depending on the size of the order.

§30. Invoice control and information

FROM undertakes to check and check invoices from third parties in accordance with the services provided. Information about invoices from third parties and from FROM the customer can request at any time.

§31. Limitation of Liability

The graphic studio FROM Handed over manuscripts, data carriers and templates are handled with the usual care. The client must bear or insure further risks himself without a special written agreement. Any liability beyond the order value for any claims made as a result of direct or indirect damage resulting from defects is rejected. Liability is limited to gross negligence.

§32. Notice of defects

The from FROM Services and products provided must be checked immediately upon receipt. Any complaints must be made within 8 days.

Status of the terms and conditions January 2020